Sunday, 17 January 2010

The meanings behind

Saturday was another COPE Saturation visitation to Toa Payoh households and dropping leaflets door-to-door. We are informing the elderly of an up-coming CNY activity. Saturations are labour intensive and time consuming. It involves patience and leg power (not every floor has a lift stop). We want to inform all elderly living across 12 HDB blocks.

Saturations also allow me to observe many gates and doors of HDB households. Yesterday brought me to the doorsteps of about 210 households. From the months of Saturations I have done, a total count of about 1500. None really stood out in their designs but I made some interesting observations.

Each of these gates represent a variety of different design patterns, materials and shapes. What draws me to them are the different modifications that majority of owners made to their doors and gates. For example, one would attach plastic panels at the bottom third of their gate to keep dirt out. Another would use a mesh to keep the pet dog from getting too adventurous. Another plastered the entire gate with clear plastic panels to keep flyer distributors like me out.

What I found was that each of these owners have attached different personal meaning(s) to their gates. The variations are rather astonishing. Their chosen and after sale modifications reflected their own taste, culture, religion and personal messages.

As a consultant, who is advising my clients on their brands and products, this is the exact perspective of attaching meanings to products which I would like my clients to position their offerings. A milk brand should not be just claiming it has high calcium and low fat (like everyone else). Perhaps a graceful way of aging?

The challenge I pose to gates and door manufacturers, does your design brief specifies 'salient' constraints like corrosion-free, stainless steel and 5 years warranty? Or are you looking at meanings that represent culture, family security, comfort and longevity etc? If it is the latter, you will have designed them quite differently. Also, be able to innovate new designs that differentiate yourself from competitors.

Please leave your comments, if any.

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